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Why 'push' chatbots in Slack are awesome but 'pull' chatbots are more common GUEST: Businesses have a million systems of record used for information storage and retrieval. In part because of the influx of niche SaaS solutions, they have so many systems that it’s difficult to organize them and annoying to move between them. It’s not how our brains work and, frankly, moving between applications is often cumbersome. Your […]
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